1. Introduction

Healing Mantra (“we”, “us”, “our”) operates the website www.healingmantra.in and related sub-domains (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use the Site or our Services. By visiting or using the Site or purchasing our Services, you agree to the collection and processing described in this policy. If you do not agree with the terms herein, please do not use the Site.

2. Information We Collect

We collect information in two main ways:

2.1 Information You Provide.

This includes when you:

• register an account;

• sign up for a program, course or session;

• fill out a form or survey;

• submit User Content (reviews, comments);

• contact us by email or phone.
  
  

The information may include: your name, email address, telephone number, billing address, payment information, professional background, and any other information you voluntarily provide.

2.2 Automatic / Device Information.

We also collect information automatically when you visit or use the Site, such as: your IP address, browser type, time zone, device identifiers, operating system, referring URLs, pages visited, clickstream data and cookies. We may use cookies, web beacons, pixels or similar tracking technologies to gather this info.

3. How We Use Your Information

We use your information for purposes including:

• To provide, maintain and improve the Site and our Services;

• To process purchases, payments, and send order confirmations and receipts;

• To communicate with you, including service updates, and promotional materials (where permitted);

• To personalize and tailor your experience;

• To understand, analyse and improve user behaviour, marketing campaigns and site performance;

• To detect and prevent fraud, and for security and compliance purposes.
  
  

4. Disclosure of Your Information

We may share your information in the following situations:

• With service providers, payment processors, analytics tools, marketing platforms who help us deliver our Services;

• With third parties when required by law, subpoena, court order, or governmental request;

• In connection with a business transaction such as merger or sale of assets;

• With your consent or at your direction.
  
  

We do not sell your personal information for commercial gain.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to: recognise you when you visit the Site, maintain session information, track your interaction, and for analytics and advertising purposes. You may disable non-essential cookies through your browser settings, but this may affect Site functionality.

6. Data Retention

We retain your personal information only as long as needed to fulfil the purposes identified above, including for regulatory/compliance reasons, or as long as our business relationship remains active unless you request deletion.

7. Your Rights

Depending on your jurisdiction, you may have rights including:

• To access the personal data we hold about you;

• To correct or update inaccurate or incomplete information;

• To request deletion of your personal data;

• To object to or restrict processing;

• To withdraw consent where applicable.
  
  

To exercise these rights, contact us at the email below. We will respond within the timeframe required under applicable law.

8. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our Services are not directed to children under the age of 18. We do not knowingly collect personal information from minors under 18. If you become aware that a minor has provided personal information to us, please contact us and we will delete that information.

10. International Data Transfers

If you are accessing the Site from outside India, please be aware that your data may be transferred to and processed in India, where our operations are based. By using the Site, you consent to such transfer and storage of your information.

11. Changes to this Privacy Policy

We may update this policy from time to time. We will post the new version on the Site and update the “Last updated” date. Your continued use of the Site after changes indicates your acceptance.

12. Contact Us

If you have questions or wish to exercise your rights, please contact:

Healing Mantra

Address: Ashoka Enclave 3, Faridabad, Haryana 121003
Phone: +91 9782424714
Email: support@healingmantra.in