1. Definitions

“Company,” “we,” “us,” “our” – Healing Mantra, a sole-proprietorship registered at Ashoka Enclave 3, Faridabad, Haryana 121003, India.
“Site” – www.healingmantra.in and all sub-domains.
“Services” – Our online consultations, coaching programs, sessions, digital products, training, and all materials made available through the Site (“Programs”).
“User,” “you,” “your,” “Client” – Any natural or legal person who visits, accesses or uses the Site or our Services.
“Content” – All text, images, videos, audios, PDFs, worksheets, designs, branding, trademarks, and all intellectual property available through the Site or Services.

2. Acceptance & Eligibility

By accessing the Site or purchasing any Services, you:

1. Confirm you are at least 18 years old and legally capable of entering a binding contract under the Indian Contract Act 1872.
   
   

2. Agree to comply with and be legally bound by these Terms and our Privacy Policy.
   
   

If you disagree with any part of these Terms, you must not access the Site or purchase/use the Services.

3. Licence to Use the Site

We grant you a limited, revocable, non-exclusive, non-transferable licence to access the Site solely for personal, non-commercial use.

You must NOT:

• Republish, sell, rent, distribute or sublicense our Content

• Copy, duplicate or reproduce Content for commercial benefit

• Reverse-engineer, modify, or create derivative works from the Site

• Remove copyright or proprietary notices

• Use bots, scrapers, or automated data-mining tools

• Exploit or misuse any section of the Site
  
  

All rights not expressly granted remain vested with Healing Mantra.

4. User Obligations & Prohibited Conduct

You agree not to:

• Upload viruses, malware, or malicious scripts

• Interfere with security features or proper functioning of the Site

• Impersonate another individual or misrepresent your identity

• Use the Site for any illegal, harmful, defamatory, or fraudulent activity

• Harvest personal data of other users

• Publish unlawful, abusive, harassing, hateful, obscene, or infringing content
  
  

We reserve the right to restrict, suspend or terminate your access—without prior notice—if we believe you violated these Terms.

5. Fees, Payments & No-Refund Policy

• All pricing is displayed in Indian Rupees (INR) unless specified otherwise.

• Payment is due in full at checkout through our approved payment gateways.

• By purchasing, you authorize us or our payment partners to charge your payment method.
  
  

Strict No-Refund Policy

All digital coaching, consultation, and online Program purchases follow a 100% no-refund policy due to immediate access to proprietary frameworks and materials.

By completing a purchase, you waive any right to cancellation, refund, or chargeback, except as required under applicable Indian laws.

6. Cookies & Tracking Technologies

We use:

• Essential cookies

• Analytics tools (Google Analytics)

• Meta Pixel

• Other tracking technologies
  
  

These help us analyze performance and improve Services. By using the Site, you consent to our cookie usage described in the Privacy Policy. You may disable non-essential cookies, but some functions may become limited.

7. User-Generated Content

If you submit reviews, comments, feedback, or participate in our private communities:

You confirm that:

• You own or control the rights to your submissions

• Your content does not violate third-party rights or laws
  
  

You grant Healing Mantra a perpetual, irrevocable, worldwide, royalty-free licence to use, reproduce, modify, publish, and display your content for business purposes.

We may remove content that violates our Terms.

8. Third-Party Links & Tools

The Site may link to:

• External websites

• Payment gateways

• Embedded tools (e.g., YouTube, forms, analytics)
  
  

We do not control third-party platforms and are not responsible for their content, data practices, or security. Use them at your own risk.

9. Disclaimers

No Medical or Mental-Health Advice

Healing Mantra provides coaching and educational guidance, not medical, psychiatric, psychological, or clinical treatment.

Our Services must not be considered:

• A substitute for therapy

• A replacement for medical diagnosis

• A solution for clinical mental-health disorders
  
  

If you are diagnosed with conditions such as clinical depression, OCD, bipolar disorder, PTSD, severe panic disorder, etc., you must consult a licensed medical professional before using our Services.

“As-Is” Basis

All Services and Content are provided as available and as is, without warranties (express or implied).

No Guaranteed Outcomes

Results vary based on individual circumstances and effort. We make no guarantees of outcomes, recovery, wellbeing, or performance.

10. Limitation of Liability

Healing Mantra, its proprietor, employees, agents, and partners shall not be liable for:

• Indirect, incidental, special, or consequential damages

• Loss of profits, revenue, data, or goodwill

• Claims arising out of your use or inability to use the Site or Services
  
  

Our liability shall be nil for the Service giving rise to such claim.

11. Indemnification

You agree to indemnify and hold harmless Healing Mantra, its owner, employees, contractors, and agents from any claims, losses, liabilities, damages, and expenses (including legal fees) arising out of:

• Your breach of these Terms

• Your misuse of the Site or Services

• Your violation of any law or third-party rights

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of India.

Jurisdiction

You agree that all disputes shall be subject to the exclusive jurisdiction of the courts in Delhi, India.

Resolution Process

1. You must first email legal@healingmantra.in with the full details of the dispute.
   
   

2. We will attempt resolution within 30 days.
   
   If unresolved, disputes will proceed under the jurisdiction stated above.
   
   

13. Force Majeure

We are not liable for delays or failures caused by circumstances beyond our control, including:

• Natural disasters

• Wars or conflicts

• Strikes or labour issues

• Pandemics/epidemics

• Government restrictions

• Internet or infrastructure outages
  
  

14. Modifications

We may update these Terms at any time. Changes become effective once posted on this page.

We will update the “Last updated” date accordingly. Continued use of the Site constitutes acceptance of revised Terms.

15. Severability & Waiver

If any provision is found invalid or unenforceable, the remaining provisions remain fully valid.

Failure to enforce any right shall not constitute a waiver of that right.

16. Entire Agreement

These Terms, along with the Privacy Policy and Refund Policy, constitute the entire agreement between you and Healing Mantra regarding the Site and Services.

All previous verbal or written communications are superseded.

17. Contact & Grievance Officer

Business Name: Healing Mantra
Registered Office: Ashoka Enclave 3, Faridabad, Haryana 121003
Support Email: support@healingmantra.in
Phone (IST): +91 9782424714
Grievance Officer (IT Act 2021):

Email: legal@healingmantra.in

We typically respond within 72 working hours.